Resume
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Business Technology Management
Toronto Metropolitan University
September 2022 - Expected Graduation: 2027
Skills
Design
- UX/UI Design
- Figma
- User Research
Development
- React/Next.js
- TypeScript
- Tailwind CSS
Analysis
- Excel
- Power BI
- Data Visualization
Professional Experience
2026
2026
PointClickCare
UX Designer Co-op
May 2026 - December 2026
2025
2025
Ontario Public Service - Digital Enterprise Engagement Practice
Experience Designer Co-op
Sept 2025 - Dec 2025
- Redesigned SharePoint Information Architecture (IA) to optimize findability and reduce cognitive load for 50+ cross-functional users, aligning with user-centered design principles
- Facilitated stakeholder research and documentation to identify friction points in government digital initiatives, ensuring solutions met diverse user needs
- Collaborated with executive leadership to translate complex digital requirements into streamlined administrative workflows and meeting logistics
2025
2025
The Salvation Army in Canada
Administrative Assistant
July 2025 - August 2025 (2 months)
- Streamlined vendor outreach across 500+ ministry units, enhancing response rates through targeted contact lists.
- Improved internal communications by editing and publishing procurement updates on SharePoint, increasing resource visibility.
- Conducted comprehensive vendor research for RFPs, providing timely data for strategic sourcing decisions.
- Created financial visualizations from general ledger data, identifying cost-saving opportunities in procurement efficiencies.
2023 - 2025
2023 - 2025
Toronto Metropolitan University
Intramurals Assistant
September 2023 - April 2025 (1 year 8 months)
- Coordinated weekly procedures for all genders of volleyball intramurals, ensuring smooth game flow and adherence to rules.
- Advocated for a positive environment by promoting fun, safety, and encouraging social interaction, fair play, and equality.
- Achieved an average game time of 15 minutes, streamlining event execution, setups, takedowns and timely game starts.
The Salvation Army in Canada
Office Support Assistant
May 2024 - July 2024 (3 months)
- Created 50+ Charts and reports using Excel and PowerBI from 20+ financial invoice & expense spreadsheets for 150+ Ministry units across Canada.
- Implemented excel functions and data filtering for raw data of 700,000+ general ledger purchases and sales invoices.
- Conduct research on various vendors for collaboration with The Salvation Army.
- Regular liaising with members of the supplies & purchasing team for multiple projects and other mission supports.
- Organized documentation, filing and archiving of 200+ invoices and other supplies & purchasing duties.
2022 - 2023
2022 - 2023
Marigolds & Onions
Beverage Inventory Assistant
June 2023 - August 2023 (3 months)
RBC Open Golf tournament and NBO Open Tennis tournament
- Assisted setup of concession stands
- Delivered beverages to concession stands throughout the course via golf cart
- Supported event managers with important deliveries to guests/hospitality lounges
- Restocking walk-in reefers with beverages
- Handling beverages such as wines, liquor, beers, and mixers
Marigolds & Onions
Distribution Assistant
June 2022 - August 2022 (3 months)
RBC Open Golf tournament and NBO Open Tennis tournament
- Assisted setup of concession stands
- Delivered products (beverages, food) to concession stands throughout the course via golf cart
- Supported event managers with important deliveries to guests/hospitality lounges
- Restocking walk-in reefers with beverages
- Supported kitchen staff with produce and frozen goods
- Delivered ingredients to kitchens and concession tents
2020 - 2022
2020 - 2022
Best Buy
Product Process Specialist
October 2020 - January 2022 (1 year 4 months) • Toronto, Ontario, Canada
- Receiving and putting out stock: Accurately received and organized incoming inventory, ensuring timely and efficient stocking of shelves.
- Picking products for quick pick up or shipping: Efficiently selected and prepared products for customer orders, meeting tight deadlines and maintaining accuracy.
- Packaging of products for customers: Carefully packaged products to prevent damage during shipping or pickup, ensuring customer satisfaction.
- Asset protection: Applied security casing & cables to prevent theft and loss, safeguarding company assets.
- Assisting customers in locating products: Provided excellent customer service by helping customers find the products they needed, enhancing their shopping experience.
- Working in a team environment: Collaborated effectively with team members to achieve common goals, demonstrating strong teamwork and communication skills.